Support

With offices in the US, UK and Australia, AOS is able to provide timely support to its commercial customers and partners.

AOS provides a range of Product Update and Maintenance Program (PUMP) agreements to ensure that our customers gain maximum benefit from their investment in our products.

PUMP agreements are available on an annual subscription basis and provide our customers with helpdesk services and product upgrades as they become available.

The PUMP agreements are available in one of three levels:

  • Gold
  • Silver
  • Bronze (entry level)

Customers choose a PUMP level of service to match their business needs.

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